Make sure your customers can reach you the way they prefer offering them a multichannel support.

The most demanded channels are available (email, WhatsApp, Telegram, phone, web chat, etc.) and the list is constantly updated.

Set an unlimited number of limits for all operations in Pulsedesk.

Closely monitor the quality of service and find out what problems prevent requests from being processed on time. Let efficiency go hand in hand with quality

You can easily monitor the quality of service with the illustrative tables and graphs -- allowing you to find out what problems prevent requests from being processed on time.

Use custom triggers to increase your team’s work productivity and respond to requests faster than ever.

To get rid of the chaos that comes from fielding messages from a myriad of sources, install Pulsedesk: they will all be automatically directed to your user account, which contains a lot of useful tools.

You can create a Knowledge Base based on Pulsedesk — your company’s own Wikipedia — and post links to its articles on your website or in a web widget.

This will provide them with a convenient online library with answers to common questions, helpful instructions, and more.

Get access today!